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Research Projects 2011 Fellow's Research Projects 2010 Fellow's Research Projects 2009 Fellow's Research Projects Close Home Profile Our Approaches in Quality Our Approaches in Quality Kirin Group’s Quality Assurance Policies and Approaches Kirin Group’s Quality Policy Our Quality Management Quality Assurance Approaches We Take in Our Business Domains Kirin Group’s Quality Assurance Policies and Approaches Kazufumi NagashimaSenior Executive OfficerChief Quality Assurance Officer, General Manager of Quality Assurance Department The primary objective of the Kirin Group’s quality assurance is to deliver safe and reliable products and services to consumer. We make every effort to ensure product safety and maintain high levels of consumer satisfaction, based on our "Consumer-first approach" and "Steady focus on quality" that form our management starting line. This guiding principle is incorporated into the Kirin Group’s Quality Policy and Action Principles, which are followed by every Group company around the world in their daily quality assurance practices. Kirin Group’s Quality Policy Consumer satisfaction, safe and reliable products and services are our greatest priority based on our "Consumer-first approach" and "Steady focus on quality" that form our management starting line. Action Principles 1.Consumer satisfactionWe will strive for superior consumer satisfaction by providing "consumer at the heart" services, understanding "consumer voice" driving improved quality, and new values with attention to detail. 2.Safety, Reliability and TrustWe will provide safe and reliable products and services to consumers throughout every step of our business to earn and retain their trust in us. 3.ComplianceWe will comply with related laws, regulations, and voluntary standards. 4.Quality information ProvisionWe will provide accurate transparent information that consumers can trust. 5.Objective and recognized quality-assurance practicesWe will operate an accredited world class quality-assurance system. 6.Continuous improvementWe will continue to improve and evolve quality-assurance practices tirelessly through technical evolution and developing leading edge skills and capabilities. Takeshi MinakataRepresentative Director of the Board,President & COO of Kirin Holdings Our Quality Management Kirin Group has established the Global Quality Management Principle, which embodies our Quality Policy of being "Consumer-first approach" "Steady focus on quality". Our Quality Management Quality Assurance Approaches We Take in Our Business Domains We take the following approaches in our businesses to ensure the safety and reliability of our products and services, and to retain the trust and satisfaction of consumer. Our Approaches in the Food & Beverages Domain We are committed to meeting the stringent quality control targets established across the value chain in order to continue to deliver safe, reliable, and high-quality products and services to consumer. We use internationally recognized standards for quality assurance to audit and evaluate our quality assurance practices and performance and continually improve them. Our Approaches in the Food & Beverages Domain Our Approaches in the Health Science Domain Kirin Group companies manufacture and market foods with function claims and those for specified health use, using proprietary materials developed by our research laboratories.To deliver the safe and reliable products that consumer expect from Kirin Group, we have combined the best of the quality assurance system established through years of manufacturing alcoholic and non-alcoholic beverages and the dependability assurance system modeled after the one used in the Pharmaceuticals business. Kyowa Hakko Bio Co., Ltd. FANCL CORPORATION Our Approaches in the Health Science Domain Our Approaches in the Pharmaceuticals Domain Kirin’s Quality Assurance in the Pharmaceuticals Business We follow the Good Manufacturing Practice (GMP) and other GxP* guidelines at every step from research and development to manufacturing and marketing to after-sale follow-ups of pharmaceutical products in order to ensure their quality as well as their safety for users, enables us to continue to deliver products with proven effectiveness and safety consistently. *GxP (Good [variable] Practice) is a set of regulations and guidelines formulated to ensure the effectiveness, safety, and quality of pharmaceutical products throughout every stage from product development to after-sales follow-ups. Our Response to Quality Management Issues in Kirin Group Companies Kyowa Hakko Bio Co., Ltd., a Kirin Group company engaged in the manufacture of active pharmaceutical ingredients, was subject to sanctions by regulatory authorities on December 24, 2019, for having manufactured products in a manner departing from authorized methods. *1 The company has since been working closely with other Group companies in implementing business revitalization initiatives to regain the trust of stakeholders. *2,*3 The initiatives include making quality assurance system more stringent and building a more robust manufacturing system. With the compliance of its products with standards progressively verified by the regulatory authorities in GMP compliance inspection, the company is on track to bringing its operations back to the previous level. The Yamaguchi Production Center of Kyowa Hakko Bio Co., Ltd. collected information related to its response to the above sanctions in the “Report on Results of Improvements in Relation to Business Improvement Order (Final Report).” It submitted this report to the Pharmaceutical Affairs Section of the Health and Welfare Department of Yamaguchi Prefecture on October 29, 2021, and it was officially accepted on the same day. Kyowa Hakko Bio Co., Ltd. will continue its efforts to strengthen its quality assurance system, develop human resources, and foster a culture that values quality. Kyowa Hakko Bio Co., Ltd.’s process of manufacturing active ingredients under contract with Kyowa Kirin Co., Ltd., another Group company, was also subject to the regulatory sanctions. Kyowa Kirin Co., Ltd. takes seriously the fact that it has failed to fulfill its responsibility for adequate management and supervision as a marketing authorization holder of pharmaceutical products, and is making company-wide efforts to prevent a recurrence.*4 *Kyowa KirinNews ReleaseFebruary 10, 2020Regarding the Receipt of the Report on the Investigation from the Group Investigation Committee and the Recurrence Prevention　MeasuresPDF:1.9MB Related Information Core technology that assures value creation Ensuring stable supply, safety and reliability as a pharmaceutical company Impact Ensuring food safety and security Integrated Report Share Please do not forward or share information about alcoholic beverages with anyone under the legal drinking age. Purpose Message from Top Management CSV Purpose Long-term Management Vision and Medium-Term Business Plan KIRIN’s HISTORY Corporate Governance Risk Management Value Creation Model Impact CSV management Management Issues for Sustainable Growth (Group Materiality Matrix) A Responsible Alcohol Producer Health and Well-Being Community Engagement The Environment Other material agenda and governance Domains Product brand Food & Beverages Health Science Pharmaceuticals Drivers Core technology that assures value creation Consumer centric marketing ICT accelerating value creation Diversity and inclusion, culture for innovation Financial Strategy Profile Investors Careers Newsroom Contact Us Terms and Conditions Privacy Policy Site Map You must be of legal drinking age to consume alcohol. Don't drink and drive. Enjoy responsibly. It is advisable not to drink alcohol during pregnancy and breastfeeding. Do not litter! Let's recycle after drinking! © 2007-2024 Kirin Holdings Company, Limited. TOP